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COVID-19 Vaccine Appointment FAQs

Do I meet the criteria to get vaccinated?

All Georgians 16 and older qualify for the COVID-19 vaccine.

How do I make an appointment for a vaccine?

Please visit for more information about scheduling vaccine appointments.

What should I bring to my appointment?

Please bring your photo ID and insurance card (if applicable). We also recommend bringing your confirmation. If you do not have photo ID, any piece of mail with your name and Georgia address will work. If you do not have insurance, the vaccine will still be at no cost to you. You will not be turned away if you do not have insurance.

For more information about what to expect, please visit

Do I have to live in one of the counties to get vaccinated?

No. Residents of Georgia can get vaccinated at any of our vaccination sites. We do not vaccinate individuals from out of state unless they work in Georgia. (Proof of employment in these cases will be requested.)

Will I get a second appointment?

Yes. We will make your second-dose appointment when you come in for your first appointment.

Is there a waitlist?

No. We do not currently have a waitlist for vaccine. We open appointments as we receive vaccine for the following week.

I need to cancel my appointment. What do I do?

We recommend you keep your appointment if possible. If you must cancel, please follow the link in your confirmation email. If you did not receive a confirmation email, please call 888-457-0186.

Are there other options to get vaccinated?

Yes. Other providers, like doctors and pharmacies, in our communities are registering and working to get vaccine. To see a complete list of which providers are providing vaccine please visit:

Can I reschedule my appointment?

No. If you choose to cancel your appointment, you will need to reschedule another appointment through our system when more become available.

When will more appointments open?

Appointments for the following week will typically open Tuesday – Thursday of the current week dependent on vaccine supply.

Is there a number to call to book an appointment?

Now that we have moved our appointments to the centralized DPH scheduling system, you can call 1-888-457-0186 for assistance with scheduling an appointment. Please note: this call center is not manned by local health department staff.

I didn’t get a CDC card at my visit. How do I get one?

If you still need your second dose, you will receive the card at your next appointment. If you have completed your immunizations series and did not received a card at that time, you can visit the Norcross Health Center or the Newton County Health Center with your “Proof of Vaccination” paperwork, and one of our staff will fill out the card at no cost to you.


If you have lost your “Proof of Vaccination” paperwork and require a copy of your Immunization Record, our health center staff will provide you with a printout from the state database, along with the CDC card for a 10.00 fee.